Under the EU General Data Protection Regulation, individuals residing in the EU and other territories that have adopted GDPR compliance or comparable regulation have a right to:
Access your user data
Correct the data you have provided to us
Have information provided to you in a portable format
Request the deletion of the data we have collected
Restrict processing
Object to processing or the legal basis on which we rely to process your data
You may send an e-mail to NextGenGaming, LLC with your request to exercise any of the rights identified above. Place the reason for your request (e.g. “Delete my Data” or “Correct my Data”) in the subject line and include your first name, last name, and e-mail address in the body of the e-mail. We will respond to your request within thirty (30) days. Please note that certain records, for example those pertaining to payments or customer service matters, will be retained for legal and accounting purposes. If you have sent or posted content through the Services, we may not be able to delete it. Accounts created with NextGenGaming are considered active until we receive a user request to delete them or deactivate them. Any request to deactivate or delete an account will not automatically result in information deletion unless so requested by the End User, and only to the extent we are not required to retain such data to satisfy our legal obligations.
Please note that requests to restrict processing or delete your data may require the termination of your user account if we require the information subject to the deletion request to maintain your user account or otherwise provide gameplay services to you.
We are unable to delete data controlled solely by third parties; for example, if you purchase our Game through Steam, we won’t be able to delete your Game from your Steam library, nor the data collected by Valve in connected with your purchase or your Valve account. Similarly, if you access any our of Services through third party social media or service platforms, such as Discord, or if you are routed to a third party service provider’s web page through our Services, you will need to make any deletion requests to those respective third parties separately.
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